Frequently Asked Questions

Afiyavest is a digital health savings and insurance enrolment platform that helps individuals, families, and communities plan, save, and access affordable healthcare. We also enable sponsors and partners to support vulnerable households through transparent, data-driven health financing.

Afiyavest is designed for:

• Individuals and families seeking affordable healthcare access
• Community groups and cooperatives
• Employers and small businesses
• Sponsors, donors, and philanthropists
• Health insurance providers such as State Social Health Insurance Agencies (SSHIA) and HMOs

You can sign up easily using just your phone number. No complex forms are required. Once registered, you can enrol as an individual, manage family coverage, or sign up as a sponsor.

• Enrollees are individuals or households using Afiyavest to save for healthcare and access health insurance and services.
• Sponsors are individuals, organizations, or partners who fund or subsidize healthcare coverage for vulnerable individuals or communities.

Afiyavest allows enrollees to save small amounts gradually through a digital wallet. These savings can be used to pay insurance premiums, copayments, or other covered healthcare costs, making healthcare expenses more predictable and affordable.

Afiyavest does not replace insurance providers. We work in partnership with SSHIA, HMOs, and accredited healthcare providers to facilitate health insurance enrolment, premium management, and access to covered services.

Coverage depends on the selected plan and insurance partner, but may include:

• Preventive and primary healthcare services
• Secondary and tertiary care (based on plan limits)
• Maternal, child, and mental health services
• Laboratory tests, diagnostics, and prescribed medicines
• Emergency care and hospitalisation
• Rehabilitation and physiotherapy services

Some plans include cost sharing or copayments, such as partial payment for medications or services after reaching defined benefit limits. These terms are clearly communicated before enrolment.

Afiyavest uses a structured vulnerability assessment that considers socioeconomic factors, household needs, and health risks. This helps ensure sponsorship support is targeted fairly and transparently.

Afiyavest provides real-time dashboards and reports showing enrolment numbers, savings, utilisation, and impact metrics. Sponsors can track outcomes while protecting beneficiary privacy.

Enrollees access care through accredited primary, secondary, and tertiary healthcare facilities approved by insurance partners and state health insurance schemes.

Yes. Afiyavest operates across multiple states in Nigeria, working with state health insurance agencies and accredited providers. Availability of specific plans may vary by location.

Emergency services are covered according to your benefit package, including care outside your usual residence or facility, subject to plan limits and referral guidelines.

Yes. Afiyavest follows strict data protection and privacy standards. Personal and health information is securely stored and only used for enrolment, service delivery, and approved reporting.

Yes. We partner with:

• Health insurance providers (SSHIA and HMOs)
• NGOs and community organizations
• Corporate organizations (CSR and ESG programmes)
• Philanthropists and development partners
• Technology and innovation partners

Afiyavest supports UHC by expanding insurance enrolment, improving financial protection, targeting vulnerable populations, and providing transparent data to support evidence-based decision-making.

You can sign up directly on the Afiyavest platform or contact our team through the website. We will work with you to design sponsorship or partnership models aligned with your goals.

You can reach Afiyavest support through the website, in-app help channels, or via our official contact details. Our team is available to guide you through enrolment, sponsorship, or partnership inquiries.